Our excellent call centre team is renowned for its customer care. If you would like to speak to a friendly voice rather than an automated message, then call the team on 0870 0101 351.
"Always ready to help, the team pride themselves on getting back to clients super efficiently but if they can't answer your query immediately they will go that extra mile to make sure you have the information you need."
Carol
Carol is the Team Leader, she oversees the day to day running of the processing centre and escalations.
She loves her pets, there are photos of them all over her desk! She unusually likes DIY too?!
Sam
Sam is an Insurance Processor & Retail Administrator, she looks after the running and processing of cards for insurance claims.
She spends all her spare time with her horses, they are very spoilt and the luckiest horses in the world!
Kirsty
Kirsty is the B2B Processor, she handles the processing and payments of the B2B orders, and also liaises with customers.
She makes amazing fascinators with her creative fingers and is the first person we go to if we need an outfit accessory!
Kimberley
Kimberley handles Customer Care & New Business, she liaises with customers from placing their first order to delivery and ongoing aftercare.
She has a very busy family life looking after two young boys and likes nothing better than getting a bit of peace with a good book!
